Privacy Policy

metradrulle.lv

Last updated: March 2025  ·  Effective for all EU/EEA visitors

1. Introduction

Welcome to metradrulle.lv (“we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Latvian data protection legislation.

This Privacy Policy explains what personal data we collect, how we use it, and what rights you have as a data subject. Please read it carefully before using our website or services.

2. Data Controller

The data controller responsible for your personal data is:

Metra Drulle
Website: www.metradrulle.lv
Email: metrasdarbnica@gmail.com
Country: Latvia (EU)

If you have any questions about how we handle your personal data, please contact us at the address above.

3. Personal Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data:

  • Contact information — name, email address, phone number (when you fill in a contact form or place an order).
  • Order and transaction data — details about products or services purchased, delivery address, invoice data.
  • Technical data — IP address, browser type, device information, pages visited, and timestamps — collected automatically via cookies and server logs.
  • Communication data — messages or enquiries you send us.

We do not collect or process sensitive (special category) personal data as defined by Article 9 GDPR.

4. Legal Basis for Processing

We only process your personal data where we have a valid legal basis under the GDPR:

  • Contract performance (Art. 6(1)(b)) — to fulfil orders, deliver products, and manage your customer relationship.
  • Legal obligation (Art. 6(1)(c)) — to comply with applicable tax, accounting, and other legal requirements.
  • Legitimate interests (Art. 6(1)(f)) — to operate and improve our website, prevent fraud, and maintain security.
  • Consent (Art. 6(1)(a)) — for optional cookies and direct marketing communications. You may withdraw consent at any time.

5. How We Use Your Data

We use the personal data we collect for the following purposes:

  • Processing and fulfilling your orders and enquiries.
  • Communicating with you about your orders, questions, or complaints.
  • Sending marketing communications — only where you have given explicit consent.
  • Analysing website usage to improve our services and user experience.
  • Complying with legal and regulatory obligations.
  • Protecting the security and integrity of our website.

6. Cookies

Our website uses cookies. Cookies are small text files placed on your device that help us understand how visitors use our site.

  • Strictly necessary cookies — essential for the website to function. No consent required.
  • Analytics cookies — help us understand visitor behaviour (e.g. Google Analytics). Used only with your consent.
  • Marketing cookies — used to show relevant advertisements. Used only with your consent.

You can manage or withdraw your cookie consent at any time via our cookie settings banner or by changing your browser settings. Note that disabling certain cookies may affect the functionality of the website.

7. Data Sharing and Third Parties

We do not sell your personal data. We may share it with trusted third parties only where necessary:

  • Service providers — hosting, payment processing, delivery, and IT services who process data on our behalf under strict data processing agreements.
  • Analytics providers — such as Google Analytics (subject to your cookie consent).
  • Legal authorities — where required by law or to protect our legal rights.

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses or adequacy decisions).

8. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or as required by law:

  • Customer and order data: up to 5 years following the end of the business relationship, as required by Latvian accounting and tax law.
  • Marketing and consent records: until you withdraw consent or for as long as needed to demonstrate compliance.
  • Technical / log data: typically 12 months.

9. Your Rights Under GDPR

As a data subject in the EU/EEA, you have the following rights:

  • Right of access (Art. 15) — to obtain a copy of the personal data we hold about you.
  • Right to rectification (Art. 16) — to correct inaccurate or incomplete data.
  • Right to erasure (Art. 17) — to request deletion of your data (“right to be forgotten”), subject to legal exceptions.
  • Right to restriction (Art. 18) — to request that we limit how we use your data.
  • Right to data portability (Art. 20) — to receive your data in a structured, machine-readable format.
  • Right to object (Art. 21) — to object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent — at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at metrasdarbnica@gmail.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Latvian data protection supervisory authority:

Data State Inspectorate (Datu valsts inspekcija)
Website: www.dvi.gov.lv
Email: info@dvi.gov.lv

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encrypted data transmission (SSL/TLS), access controls, and regular security reviews.

However, no internet transmission is entirely secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

11. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.

12. Children’s Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

Metradrulle
Email: metrasdarbnica@gmail.com
Website: www.metradrulle.lv

© 2025 Metradrulle. All rights reserved. This policy is governed by Latvian law and the GDPR.